Privacy Policy SGD88 —
Your Data Protected Fully

SGD88 collects various types of information from members and users of our platform. This collection is necessary to enable us to provide quality, secure services that comply with legal requirements. The following are the categories of information we collect:

Registration and Identity Information

• Full name as it appears on official identity documents.
• Identity card number (MyKad), passport number, or other valid identity document.
• Date of birth for age verification (18 and above).
• Active email address used for communications and account recovery.
• Mobile phone number for two-factor authentication and important notifications.
• Current residential address.

Financial Information (for KYC and Payments)

• Bank account number used for deposits and withdrawals.
• Bank account holder name, which must match the registered member's name.
• Records of deposit and withdrawal transactions within the platform.

Technical Information (Automatically Collected)

• IP address and general location information (state/country).
• Device type, operating system, and web browser version used.
• Access log data including pages visited, session duration, and in-platform actions.
• Cookie information and device identifiers for an improved user experience.

Personal information you provide to sgd88 is used solely for legitimate purposes directly related to the operation of the platform. We never use your data for purposes you have not consented to. The following are the primary purposes for which your data is used:

SGD88 understands that your privacy depends on who can access your information. We maintain a strict data-sharing policy. In short: we do not sell your data to anyone.

However, there are limited situations where we may need to share your information with certain parties:

• Licensed Payment Providers: Information required to process deposits and withdrawals is shared with licensed and trusted payment gateways. This sharing is minimal and limited to what is strictly necessary.
• KYC Verification Providers: To meet anti-money laundering (AML) requirements, identity information may be shared with recognised identity verification service providers, subject to strict confidentiality agreements.
• Regulatory Authority: SGD88 will disclose information to legal authorities or regulatory bodies when required by law, court order, or official investigation proceedings.
• Technical Service Providers: Certain technical partners, such as cloud infrastructure providers, may process your data as part of service delivery, subject to legally binding data processing agreements.

Protecting member personal data is sgd88's highest technical and operational priority. We continuously invest in security infrastructure and procedures to ensure your information remains safe at all times.

• 256-bit SSL End-to-End Encryption: All data transmitted between your browser and SGD88's servers is encrypted using TLS 1.3 protocol, the highest industry standard used by global financial institutions.
• Layered Access Control: Access to member data within SGD88's internal systems is restricted on a need-to-know basis. All access is logged and audited regularly.
• 24/7 Threat Monitoring: Intrusion detection systems (IDS) and security monitoring operate around the clock to detect and respond to any suspicious activity.
• Secure Password Storage: Member passwords are never stored in plain text. We use strong cryptographic hashing algorithms with a unique salt for each account.
• Two-Factor Authentication (2FA): SGD88 provides two-factor authentication for an additional layer of protection on your account, using SMS codes or an authenticator app.
• Periodic Penetration Testing: We conduct regular security testing and third-party audits to identify and address any vulnerabilities before they can be exploited.

SGD88 uses cookies and similar tracking technologies to enhance the user experience, ensure smooth platform functionality, and gather analytics data that helps us understand how the platform is used.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login sessions, security, and language preferences. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collects anonymised usage data to help us understand which pages are most popular, response times, and areas that need improvement.
• Functional Cookies: Saves your preferences such as display settings, preferred language, and form data to make the platform easier to use in future sessions.

SGD88 respects and upholds your rights as the owner of your personal data. You have the following rights, which you may exercise at any time by contacting our support team:

SGD88 retains members' personal data only for as long as it is needed for the purpose it was collected, or as required by applicable laws and regulations. The following are our data retention guidelines:

• Active Account Data: For as long as your account is active and for 5 years after account closure, to meet audit and AML compliance requirements.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with applicable financial and anti-money laundering legal requirements.
• Technical and Security Logs: Retained for 12 months for security investigation, fraud detection, and dispute resolution purposes.
• Support Communication Data: Customer support session records and tickets are retained for 3 years for service improvement and dispute reference purposes.
• Marketing Data (with Consent): Retained until you withdraw consent or request deletion, whichever comes first.

When data is no longer required and there is no legal obligation to retain it, SGD88 will securely delete or anonymise that data using methods that ensure it cannot be recovered.

SGD88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to our services. We are committed to keeping you informed about how we handle your data.

• Material Amendment Notification: Should there be significant changes that affect your privacy rights, SGD88 will notify you via in-platform notification or email at least 14 days before the amendment takes effect.
• Last Updated: The date of the latest amendment will always be displayed at the top of this page so you can see when this policy was last updated.
• Continued Use as Consent: Continued use of the sgd88 platform after notification of amendments constitutes acceptance of the revised terms. If you do not agree, you have the right to close your account and request deletion of your data.